Delegating was, without question, one of the hardest lessons I had to learn as a service manager and team leader. I didn’t struggle with knowing what to delegate — I struggled with letting go. There’s a particular discomfort that comes with passing off a task. A subtle, quiet voice in your mind that whispers: What … Read more

In over a decade of teaching and applying management frameworks like COBIT, ITIL, PMBOK, and Scrum, I’ve seen one recurring pattern: most professionals crave structure, but few truly understand how to implement it — especially in chaotic environments like IT operations. In classrooms and consulting projects across different countries, I’ve worked with professionals in very … Read more

Focus. In the 21st century, it’s not just a luxury — it’s a survival skill. With constant notifications, open-plan offices, overloaded inboxes, and non-stop messages, the ability to protect and direct your attention is becoming the single most valuable professional asset. And yet, it’s one of the first things to erode in high-pressure environments. Over … Read more

Low productivity doesn’t just affect your performance — it affects your confidence. I’ve been there. There was a season in my professional life where I just couldn’t deliver at my usual level. I was tired, unfocused, and constantly feeling behind. At first, I blamed stress, external pressures, and even burnout. And yes, those factors mattered. … Read more

The word agile is used a lot these days. Sometimes too much. It’s thrown around in tech meetings, executive briefings, HR check-ins, and even in coffee shop conversations between freelancers. But few people truly understand what Agile Project Management really means — and even fewer know when and how to apply it. From my own … Read more

In my experience — both as a consultant and as someone who manages multiple projects at once — no week starts without a plan. And for a plan to be truly helpful, it needs to meet two criteria: I’ve seen both extremes in my consulting work: In both cases, the problem wasn’t discipline or effort. … Read more

For 15 years, I worked as an IT support manager. In the beginning, I believed — with total conviction — that my job was to put out fires. When a major incident occurred, I was there. Escalations, time pressure, system outages — all part of my daily routine. And I’ll admit it: there’s a certain … Read more

I used to work for one of the most metrics-obsessed companies I’ve ever known. There were KPIs for everything — and I truly believed in them. And yes, goals and metrics can help you focus, grow, and deliver more value. But there’s a catch. As I learned (sometimes the hard way), it’s dangerously easy to … Read more

Time management is one of the most searched topics on the internet — and for good reason. People are drowning in tasks, overloaded with responsibilities, and constantly seeking ways to “do more with less.” And for every cry for help, there’s a sea of content out there offering formulas, life hacks, and “productivity secrets.” Frankly? … Read more

After spending over two decades in large corporations — where every process was already in place — I made a big shift. I left that structured environment and was suddenly out on my own. It was, without exaggeration, a shock. I had two options: return to the comfort and predictability of corporate life, or start … Read more